Jan 21st 2013, 08:55 PM
Joined: May 2012
From: Honolulu, HI
I Ride: 1199 Base ABS
Updates and recalls
I finally took my bike in for the ECU flash so while I was there I wanted to discuss a few issues noted on the forum. My local Ducati dealer here on the island appeared to be completely unaware of any recalls outside of the safety recall.
I kindly pointed out my melting LWR RH fairing and said "Really!" He proceeded to stumble through the Duc website to show me the bulletins, which I had already seen, but there were no such bulletins noted on his screenshot regarding the fairing or the upcoming heat shield kits. Additionally, the warranty officer had no idea there were any issues at all.
I do realize I live on an Island and news sometimes travels slowly, but d$$&!
Is there anyone who can provide a link or a listing of the Ducati recalls cited by your dealers along with the recall/bulletin number? There are only ten 1199's I know of on the island; so our problems don't necessarily get immediate attention without supporting documentation.
To end on a bright note, the warranty claim was submitted and I vote thumbs up for the ECU flash. Much better!!!
Thanks for any help rendered,