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West Coast Rides and Meetups in the West Coast region of the United States


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Old May 12th 2013, 01:41 PM   #81
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Originally Posted by Socal View Post
I bought mine from Pro Italia.

I have mixed feelings about the experience. The guys and staff were really nice and the head tech knew a lot about the R.

However, I called three hours before arriving and they were supposed to have all the paperwork ready. (Sign and go). This was not the case a I was there for like 2.5 hours while they kept screwing up the paperwork. Secondly, they wouldn't cut me any real deals on parts or gear. I bought many bikes in the past and it is typical to get 20% off. Next, sent me off.....luckily I came back because they forgot to give me the extra box with the passenger pegs and windscreen. Finally, I get home and realize they did not include the registration in my paperwork and they told me the DDA was already setup. The DDA was still in the box.

All in all, the guys were cool and maybe they were too busy. Plus I ended up with an R.
I have to give credit where it's due. Just left Pro Italia and had an opportunity to explain my experience to the owner in a nice constructive way. He was very appreciative and had concerns that some staff were not well prepared when the owners were out of the shop. Stand up guy and really cares about customer service.
Thanks from ScottJon and Pilot

Last edited by Socal; May 12th 2013 at 02:40 PM.
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Old May 14th 2013, 02:32 PM   #82
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Pro Italia does get overwhelmed a bit when they are busy, but being busy is no excuse for half assed work, especially if you are walking out with a $33k bike. Fortunately, I didn't experience that there, I call ahead of time and ask if they can fit me in first. Even going back months later, guys know my name, gives me plenty of advice and not pushing to sell me something else.

Thumbs up.
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Old May 15th 2013, 08:33 PM   #83
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I am not sure what is going on there and do really like the employees. However, I am scheduled to have my break in service done there tomorrow. I made the appointment over a week ago and had to schedule to get out of work early to get there by 3pm. Today, I get a message from them at 3pm stating that they need to reschedule my appointment for next Saturday. I did not check the message until I left work so they are expecting me to leave early.

Honestly, my experience with them is Bullsh**. Being nice to people dies not excuse bad service or wasting my time.

This may just be a unique situation but I called Beverly Hills Ducati and they will get me in there at 9am tomorrow.
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Old May 16th 2013, 08:59 AM   #84
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Any SoCal guys going to Stadium Super Trucks on Sat the 18th at Qualcomm in San Diego? I am heading to it, have a buddy racing in the supermoto portion of the event.
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Old May 25th 2013, 07:02 PM   #85
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Anyone want to go ride his weekend?
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Old May 28th 2013, 09:24 PM   #86
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Originally Posted by Socal View Post
Anyone want to go ride his weekend?
Socal were you in Corona on Sunday? At wood ranch? I was eating there with my GF and Son and as i walked outside I spotted a RED Pani R with the fender eliminator and the signals in the vents by the brake lights.. Was this yours? If not, then there is another R out here in the LA/IE area...
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Old May 28th 2013, 09:32 PM   #87
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Originally Posted by BooCocky View Post
Socal were you in Corona on Sunday? At wood ranch? I was eating there with my GF and Son and as i walked outside I spotted a RED Pani R with the fender eliminator and the signals in the vents by the brake lights.. Was this yours? If not, then there is another R out here in the LA/IE area...
No it wasn't me....I was near the woodranch in Augora hills on Sunday...go figure. We should definitely plan a ducati ride sometime soon. Too Many gixers out there
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Old May 28th 2013, 09:33 PM   #88
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Originally Posted by Socal View Post
No it wasn't me....I was near the woodranch in Augora hills on Sunday...go figure. We should definitely plan a ducati ride sometime soon
Yeah it was clean! and yeah definitely! I'm so busy with work i hardly get to ride though.. Only sundays.. Ive had my white 13 for a month already with 45 miles on it lol
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Old May 30th 2013, 02:36 PM   #89
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I Ride: '12 Panigale : '08 Gsxr 1000 : '08 Hypermotard 1100 : '06 R6 Trackbikes
Big bike night tonight in downtown la. If anyone wants to join pm me asap
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Old May 31st 2013, 08:55 PM   #90
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Anybody here go to the track?
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